Our Policies & Your Rights
Transparency is a core value. Please read these documents carefully. If you have any questions, contact us at hello@dailyneedfinance.com.
Privacy Policy
Last Updated: 1 January 2026
DailyNeedFinance Lifestyle Division ("we", "us", or "our") is committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website at dailyneedfinance.com (the "Site") or purchase our digital products.
1. Data Controller
The data controller responsible for your personal information is:
DailyNeedFinance Lifestyle Division
One Canada Square, Level 39
Canary Wharf, London E14 5AB
United Kingdom
Email: dpo@dailyneedfinance.com
2. Information We Collect
We may collect and process the following types of personal data:
- Identity Data: First name, last name.
- Contact Data: Email address, telephone number, postal address.
- Transaction Data: Details about purchases you make through our Site, including products purchased and payment amounts.
- Technical Data: IP address, browser type and version, time zone, operating system, and platform.
- Usage Data: Information about how you use our Site, including pages visited and navigation patterns.
- Marketing Data: Your preferences for receiving marketing communications from us.
3. How We Use Your Data
We use your personal data for the following purposes, each with a lawful basis under UK GDPR:
- To fulfil a contract: Processing your orders and delivering digital products you have purchased.
- Legitimate interests: Improving our services, website functionality, and customer support.
- Consent: Sending you marketing emails (you may withdraw consent at any time).
- Legal obligation: Complying with applicable laws and regulations.
4. Data Sharing
We do not sell your personal data. We may share your data with:
- Payment processors (e.g., Stripe) to process transactions securely.
- Email service providers to deliver transactional and marketing emails.
- Analytics providers (e.g., Google Analytics) to understand website usage.
- Legal authorities if required by law.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, typically no longer than 3 years after your last interaction with us, unless a longer retention period is required by law.
6. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data.
- Rectify inaccurate data.
- Request erasure of your data ("right to be forgotten").
- Restrict or object to processing.
- Data portability.
- Withdraw consent at any time.
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
7. International Transfers
If we transfer your personal data outside the UK, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the ICO.
8. Contact
For any privacy-related enquiries, please contact our Data Protection Officer at dpo@dailyneedfinance.com or write to us at the address above.
Terms of Service
Last Updated: 1 January 2026
These Terms of Service ("Terms") govern your access to and use of dailyneedfinance.com and all digital products offered by DailyNeedFinance Lifestyle Division. By accessing our Site or purchasing any product, you agree to be bound by these Terms.
1. About Us
DailyNeedFinance Lifestyle Division is a trading division registered in England & Wales, operating from One Canada Square, Level 39, Canary Wharf, London E14 5AB, United Kingdom.
2. Eligibility
You must be at least 18 years of age to use our Site or purchase our products. By using our Site, you represent that you meet this age requirement.
3. Products & Services
We offer digital educational courses and coaching materials focused on relationship coaching, personal development, and social skills. All products are delivered digitally via email or through our online platform upon successful payment.
4. Pricing & Payment
All prices are displayed in British Pounds (GBP, £) and are inclusive of VAT where applicable. We reserve the right to change prices at any time, but changes will not affect orders already placed. Payments are processed securely through our third-party payment provider.
5. Intellectual Property
All content on this Site, including text, graphics, logos, images, course materials, and software, is the property of DailyNeedFinance Lifestyle Division and is protected by UK and international copyright laws. You may not reproduce, distribute, or create derivative works from any content without our written permission.
6. User Conduct
You agree not to: (a) use the Site for any unlawful purpose; (b) share, redistribute, or resell course materials; (c) attempt to access other users' accounts; (d) upload harmful or offensive content.
7. Limitation of Liability
Our courses are educational in nature and do not constitute professional psychological, medical, or legal advice. Results may vary. To the maximum extent permitted by law, DailyNeedFinance Lifestyle Division shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to These Terms
We may update these Terms from time to time. The revised version will be effective from the date it is posted on this page. We encourage you to review this page periodically.
Cookie Policy
Last Updated: 1 January 2026
This Cookie Policy explains how DailyNeedFinance Lifestyle Division uses cookies and similar tracking technologies on dailyneedfinance.com.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites function efficiently and to provide reporting information to site owners.
2. Types of Cookies We Use
- Strictly Necessary Cookies: Required for the operation of our Site, such as session management and shopping cart functionality. These cannot be disabled.
- Analytical/Performance Cookies: Allow us to count visits and traffic sources to improve our Site (e.g., Google Analytics). These cookies collect anonymous data.
- Functionality Cookies: Enable enhanced personalisation, such as remembering your preferences (e.g., cookie consent status).
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements (e.g., Facebook Pixel). These are only set with your explicit consent.
3. Managing Cookies
When you first visit our Site, you will be presented with a cookie consent banner. You can choose to accept all cookies or only necessary cookies. You can also manage your cookie preferences through your browser settings at any time.
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Please refer to the privacy policies of Google Analytics and Facebook for more information.
5. Contact
For questions about our use of cookies, please contact us at hello@dailyneedfinance.com.
Refund Policy
Last Updated: 1 January 2026
DailyNeedFinance Lifestyle Division stands behind the quality of our digital courses and coaching materials. We want you to be completely satisfied with your purchase.
1. 30-Day Money-Back Guarantee
If you are not satisfied with any course purchased from dailyneedfinance.com, you may request a full refund within 30 days of the date of purchase. No questions asked.
2. How to Request a Refund
To request a refund, please contact our support team by emailing support@dailyneedfinance.com with your order number and the email address used at checkout. We will process your refund within 5–10 business days.
3. Refund Method
Refunds will be issued to the original payment method used at the time of purchase. Please note that your bank or payment provider may take additional time to credit the amount to your account.
4. Exceptions
Refunds may be denied in cases of suspected fraud, abuse, or if a refund has already been issued for the same product. If a physical component was included with a digital course, it must be returned in its original condition before a refund can be processed.
5. Cancellation of Services
If you wish to cancel an ongoing subscription or coaching service, you may do so at any time by contacting our support team. You will retain access to the service until the end of your current billing period.
6. Contact
For any refund-related questions, please reach out to us at support@dailyneedfinance.com or call us at +44 20 7946 0958.